Refund policy
Last updated: September 25, 2026
Digital Products
RepeatShine sells digital products delivered electronically. No physical item is shipped.
Because digital files can be accessed or downloaded immediately after purchase, sales are generally final once access to the digital product has been provided, except where a refund is required by applicable law or where one of the situations below applies.
When We Will Review a Refund Request
Please contact us through our Contact page if:
- You were charged more than once for the same purchase.
- The delivered file is corrupted, incomplete, or cannot be opened and we are unable to provide a working replacement or reasonable technical support.
- Your payment completed successfully but you did not receive access to the purchased digital files and we are unable to restore delivery.
Situations That Are Generally Not Refundable
Except where required by applicable law, we generally do not provide refunds for:
- Change of mind after digital access has been provided.
- Failure to review the product description, compatibility information, or included-file details before purchase.
- Requests based on business results, revenue, sales, or other outcomes, because RepeatShine tools do not guarantee a specific commercial result.
How to Request Help
Use the RepeatShine Contact page and include the email address used at checkout, your order number if available, and a short description of the issue.
Approved Refunds
If a refund is approved, it will be returned through the original payment method where possible. Processing time may depend on the payment provider or financial institution.
Nothing in this policy limits rights or remedies that cannot be waived under applicable consumer-protection law.